Cece Jewellery will not accept returns on enamel products such as pendants, charms & rings due to the nature of the enamel process each piece is bespoke in its own way.
For hygiene reasons, earrings may not be returned. If you would like more details on any piece to help you make a decision, please feel free to contact and we’d be happy to help.
Personalised or bespoke orders cannot be refunded or returned.
For none enamelled pieces, we will accept returns within 14 days of receipt, as long as the piece is unworn and in its original packaging and condition.
Contact us to request your return.
In case of fault or damage, please email us for assistance. Repairs for damage caused by wear or accident will be chargeable.